Vectigal Ltd ("Vectigal", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.vectigal.co.uk, contact us, make an enquiry, book an appointment, become a client, make or receive payments, or otherwise interact with Vectigal.Vectigal Ltd is the data controller responsible for your personal information.
Vectigal Ltd
1 Ashley House
Shipley
BD17 7DB
United Kingdom
Website: www.vectigal.co.uk
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above or through our website.
Depending on how you interact with us, we may collect, Your name.Email address.Telephone number.Business and correspondence address.Company or organisation details.Information submitted through our website contact form.Information provided when making an enquiry or requesting our services.Information provided when booking an appointment.Information relating to our services and your business relationship with us.Payment and transaction information.Bank account and payment details where required to process payments.Information contained in emails, WhatsApp messages, telephone calls and other correspondence.Information you provide through Calendly when arranging appointments.Technical information relating to your use of our website, including IP address, browser type, device information and website activity.Cookie and similar technology information, where applicable.Any other information you voluntarily provide to us.We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
We may collect personal information:Directly from you when you contact us.Through our website contact form.By email or telephone.Through WhatsApp when you choose to communicate with us using that service.Through Calendly when you schedule an appointment with us.When you become a client or otherwise engage our services.When you make or receive payments through GoCardless.From publicly available sources where appropriate.From third parties where lawful and necessary.Automatically when you use our website, including through cookies and similar technologies.Where we collect your personal information directly from you, we aim to provide you with appropriate privacy information at the point of collection.
We may use your personal information to:Respond to enquiries.Provide quotations and proposals.Provide and manage our services.Communicate with clients and prospective clients.Arrange and manage appointments.Manage appointments through Calendly.Communicate with you through WhatsApp where you have chosen to use WhatsApp to contact us.Process payments and direct debit instructions through GoCardless.Manage our accounts and financial records.Maintain records of our business relationships.Provide customer support.Administer and improve our website.Protect our business, website and systems.Prevent fraud and misuse.Comply with legal and regulatory obligations.Establish, exercise or defend legal claims.Send relevant marketing communications where permitted by law.Carry out other activities reasonably necessary to operate our business.
We process personal information only where we have a lawful basis under applicable data protection law.Depending on the circumstances, we may rely on:ContractWe may process your information where it is necessary to enter into or perform a contract with you, including providing our services and managing your client relationship.Legal obligationWe may process information where necessary to comply with legal, accounting, tax, regulatory or other legal obligations.Legitimate interestsWe may process information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.Our legitimate interests may include operating and developing our business, communicating with clients and prospective clients, managing business relationships, maintaining appropriate records, protecting our business and improving our services and website.ConsentWhere we rely on consent, we will ask for your consent where required and you may withdraw your consent at any time.Vital interestsIn limited circumstances, we may process information where necessary to protect someone's vital interests.
If you use a contact form on our website, we may collect information such as your name, email address, telephone number, company details and the contents of your enquiry.We use this information to respond to your enquiry and, where appropriate, provide information about our services or establish a business relationship.We do not use information submitted through our contact forms for unrelated purposes without a lawful basis for doing so.
You may choose to communicate with Vectigal through WhatsApp.If you contact us through WhatsApp, we may process information contained within your WhatsApp profile and the messages or files you send to us.We use this information to communicate with you, respond to enquiries, provide services and manage our business relationship with you.WhatsApp is operated by a third party. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policies.We recommend that you avoid sending highly sensitive or unnecessary personal information through WhatsApp.
We use Calendly to allow clients and prospective clients to schedule appointments with us.When you book an appointment through Calendly, Calendly may collect information such as your name, email address, appointment details and any information you choose to provide when booking.We use this information to arrange and manage appointments and communicate with you regarding those appointments.Calendly is a third-party service provider and its processing of personal information is also subject to its own privacy documentation.
We may use GoCardless to collect payments by direct debit.Where you set up a payment through GoCardless, information required to establish and administer the payment arrangement may be processed by GoCardless and its payment partners.This may include your name, contact information, bank account details, payment details and information relating to your payment instructions.We use this information to collect payments, administer our accounts, reconcile transactions and manage our contractual and financial relationships with clients.GoCardless is a third-party payment provider and its processing of personal information is also subject to its own privacy documentation.
We may share personal information where necessary and lawful with:Calendly, where you use our appointment booking system.GoCardless, where you use our direct debit payment facilities.WhatsApp, where you choose to communicate with us through WhatsApp.Website hosting and technology providers.Email and communication providers.IT and technical support providers.Accountants, lawyers and other professional advisers.Banking and payment providers.Government departments, regulators and law enforcement agencies where required or permitted by law.Other service providers where necessary to provide our services or operate our business.Where appropriate, we use contractual and other safeguards to require third-party service providers to protect personal information and only process it for authorised purposes.We do not sell your personal information.
Vectigal works with clients internationally and may use service providers whose systems or operations involve processing personal information outside the United Kingdom.Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable UK data protection law.These safeguards may include an adequacy decision, appropriate contractual safeguards or other lawful transfer mechanisms.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.The period we retain information depends on:The nature of the information.The purpose for which it was collected.Whether you remain a client or business contact.Our legal, accounting and regulatory obligations.Whether the information may be required to establish, exercise or defend legal claims.Some financial and business records may need to be retained for longer periods to comply with legal and regulatory requirements.When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
Our website may use cookies and similar technologies.Some cookies may be necessary for the website to function correctly. Other cookies may be used for analytics, performance, advertising or other purposes.Where consent is required for non-essential cookies, we will ask for your consent before placing those cookies or using equivalent technologies.You can also control cookies through your browser settings.For more information about cookies and how they are used, please refer to our Cookie Policy where available.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
Subject to applicable law and certain exemptions, you may have the following rights:The right to be informed about how we use your personal information.The right to access personal information we hold about you.The right to have inaccurate or incomplete information corrected.The right to request deletion of your personal information in certain circumstances.The right to request restriction of processing in certain circumstances.The right to object to certain processing.The right to data portability in certain circumstances.The right to withdraw consent where processing is based on consent.Rights relating to automated decision-making and profiling, where applicable.If you wish to exercise any of these rights, please contact Vectigal using the details provided in this Privacy Policy.We may need to verify your identity before responding to a request.
Where permitted by law, we may contact existing or prospective clients about our services and business updates.Where consent is required for electronic marketing, we will obtain the appropriate consent before sending marketing communications.You can opt out of marketing communications at any time by contacting us or using an unsubscribe facility where one is provided.
Our website may contain links to third-party websites, services or platforms.This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policy of any third-party service you use.Vectigal is not responsible for the privacy practices or security of third-party websites.
Our services and website are not generally directed towards children. We do not knowingly collect personal information from children for the purpose of providing our services.
If we become aware of a personal data breach, we will assess the incident and take appropriate steps to contain, investigate and remedy it.Where legally required, we will notify the Information Commissioner's Office and/or affected individuals within the applicable timescales.
If you have concerns about how we have handled your personal information, please contact us first so that we have the opportunity to investigate and resolve your concerns.You also have the right to complain to the Information Commissioner's Office (ICO).ICO website: https://ico.org.uk/
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable legal and regulatory requirements.The latest version will be published on our website and will show the date it was last updated.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we process your personal information, please contact:
Vectigal Ltd
1 Ashley House
Shipley
BD17 7DB
United Kingdom
Website: www.vectigal.co.uk
Last updated: 11 September 2026